Privacy Policy
Last Revised: August 19, 2026
1. Introduction
Elite Facilities Solutions (Pvt) Ltd ("EFS", "we", "our", or "us") is dedicated to safeguarding the privacy of visitors to our website (EFS.lk), users of our mobile application (EFS Facility Connect), and our commercial clients. This Privacy Policy details how we collect, process, store, and protect your information.
2. Information We Collect
We may collect personal identification information including but not limited to: your name, company name, corporate email address, telephone numbers, building location, requested facility services, and inquiries submitted through our online portals.
3. How We Use Your Information
We use collected data to: respond to requests for quotations, dispatch technical teams, maintain contractual service level agreements (SLAs), send service performance reports, and improve website usability. We do not sell or rent personal information to third parties.
4. Data Security
All information is securely transmitted using SSL/TLS encryption and stored in encrypted databases protected by role-based access control, firewalls, and continuous monitoring.
5. Contact Us Regarding Privacy
For questions regarding this policy, contact our Data Protection Officer at privacy@efs.lk.